Refund Policy

Thank you for considering our product. We are committed to providing our customers with the best service possible, including a fair and transparent return policy.

We understand that sometimes you may change your mind or receive a product that doesn’t meet your expectations. That’s why we offer a 30-day return policy on our mugs.

To be eligible for a return, the item must be unused and in its original packaging. If you have used the item we won’t be able to accept the return.

To initiate a return, please initiate a return request on the portal.

Once we receive the returned item and confirm that it’s unused, we will issue a refund for the purchase price of the mug. Please note that the original shipping charges are non-refundable unless the item received was incorrect or defective.

We strive to process returns as quickly as possible, but please allow up to 10 business days for your refund to be processed.

Thank you for choosing our product, and we hope that you’re completely satisfied with your purchase. If you have any questions or concerns, please don’t hesitate to contact our customer service team.